Economic Impact Payments From The Federal Government

Tax filers with adjusted gross income up to $75,000 for individuals and up to $150,000 for married couples filing joint returns will receive the full payment. For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds. Single filers with income exceeding $99,000 and $198,000 for joint filers with no children are not eligible.

Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $1,200 for individuals or $2,400 for married couples. Parents also receive $500 for each qualifying child.

For more information and frequently asked questions visit

Small Businesses

For information about small business disaster relief including loans resources visit Jackson Chamber has several resources on

Unemployment, Emergency Benefits, and Job Openings

The governor has made modifications to unemployment benefits, including increased eligibility and expedited processing. For more information and to apply for assistance, visit

The Tennessee Department of Human Services will be issuing Emergency Pandemic TANF, an emergency cash assistance program for those impacted by COVID-19. Emergency Pandemic TANF will utilize existing Temporary Assistance for Needy Families (TANF) funds. These benefits will be available for up to two months. To qualify, you must have a child under 18 or be a mother who’s pregnant. Apply online here

You may also contact the Jackson branch of the Department of Human Services at 731-426-0873 or the American Job Center 731-668-2040 for assistance.

Grocery stores and other essential retailers are hiring statewide. Click here for more information and to apply.

The Jackson-Madison County Regional Health Department is providing Women, Infants, and Children (WIC) services by phone. In-person appointments will remain available to participants without phone access.

WTH Foundation COVID-19 Relief Fund

The West TN Healthcare Foundation has a COVID-19 Emergency Response Fund that will be allocated to non-profit agencies working directly with those severely impacted by this crisis. These grants will address pressing issues such as:

  • Residents who have experienced job loss or significant reduction in hours
  • Residents who have lost income due to school or daycare closures
  • Residents who lack adequate benefits to cover time off
  • Residents who are food insecure
  • Residents who are housing insecure

The Foundation will be working with the City of Jackson’s COVID-19 Response Team and other local leaders to administer these funds. Visit the Foundation’s website to donate and find out more information:

Food Resources – Children:


As part of JMCSS’s COVID-19 emergency plan to address the closure of schools, the District’s school nutrition program will provide breakfast and lunch meals for all JMCSS students and children 18 years and under. Meals will be provided for pickup from 9-11 am each day, with a tentative end date of April 24. Locations and more information can be found here.


RIFA’s Bus Stop Café is continuing to provide free lunches to children throughout Jackson while school is closed. A list of locations and more information can be found here.

Food Resources – Adults and Families:


RIFA has transitioned to food boxes instead of the daily meals served in the Soup Kitchen. To request a food box, contact RIFA at 731-427-7963.

St. Nicholas Orthodox Church Little Free Pantry

Outdoor pantry located at St. Nicholas Orthodox Church (419 Old Humboldt Rd) that individuals/families may access without the need to make contact with anyone. It is generally stocked a couple of times a day with food. There are no requirements or limitations (except when the pantry has already been emptied); it is always open at any time of day or night, no appointment needed. More information can be found on the Little Free Pantry’s Facebook page or the church website.

United Way of West Tennessee

If you need food assistance or information about other social services, dial 2-1-1. A list of additional services can be found on United Way of West TN’s website.

Internet and Utilities

JEA has suspended disconnections for non-payment until further notice. Please note that while services will not be disconnected, bills will continue to accrue. 

AT&T will waive late fees for 60 days and will not terminate service to customers impacted by COVID-19. 

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.

Comcast is offering qualifying students and parents 60 days of free internet through Comcast Internet Essentials during the outbreak.

Verizon will waive late fees for 60 days and will not terminate service to customers impacted by COVID-19. 

The Jackson Madison County Library is offering free Wifi access in their parking lot, along with other online services. For more information or technical support, call 731-425-8600.

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